1. Who We are?

1.1 We are AstroVeo B.V. (hereinafter, “AstroVeo” or “We”) a Dutch company with its registered office at AstroVeo, Keizersgracht 520H, 1017EK Amsterdam.

1.2 In this sense, note that We are the owners of the webpage or internet portal that You are using where You will find different types of clairvoyance and spiritual content (hereinafter, the “Webpage”).

1.3 Celestial Connection is a brand of AstroVeo B.V.

2. Purpose

2.1 The purpose of the present Terms and Conditions (hereinafter, the “T&C”) is to establish the main guidelines that You will have to follow when You use our Webpage, as well as if You decide to engage the services and/or products offered in it.

2.2 Please be aware that this T&C will be applicable to You no matter if You act in your name as a natural person or if You do it on behalf of an organization (hereinafter, in any case if you act directly or on behalf of a company you will be referred as "You"). For the avoidance of doubt, if You are using this Webpage, and therefore You accept the present T&C, You are promising that you have the authority to bind yourself and/or your organization to the content of this T&C’s.

2.3 In addition, AstroVeo recommends You that when using the Webpage and/or engaging any service and/or product You also verify the content of the document designated as “Privacy Policy” in order to know the relevant treatment of your Personal Data.

3. Services and Products

3.1 As You will see, through AstroVeo’s Webpage You can obtain a bast range of products and services. In this sense, note that We offer from day-to-day horoscope to more in-depth analyses, as well as We work with some of the most experienced astrologists, clairvoyants and tarot readers available.

3.2 Please be aware that as we use sometimes third parties (astrologists, clairvoyants and tarot readers), If you decide to enable, access or use third party services, your access and use of such other services are governed solely by the terms and conditions of such other services, and we do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services. In this sense, You hereby waive any claim against AstroVeo B.V with respect to such other services.

4. Billing and payment terms

4.1 In the event that you choose to utilize a product and/or service offered by AstroVeo, We will notify you via our Website of any applicable fees or charges associated with said product or service. In this sense, please be aware that We may ask billing information, as it is your payment card number, expiry date, etc. in order You can effectively pay such fees.

4.2 In addition, note that sometimes AstroVeo offers services on a free basis. In this case, at the beginning of the free trial a payment will not be requested, however We may ask You for your billing information. In addition, please note that when the free-trial is over, We will start billing You for such service engaged.

4.3 In the event that AstroVeo determines, in its sole discretion, that your purchase constitutes a high-risk transaction, you shall provide AstroVeo with a copy of your valid government-issued photo identification and, if deemed necessary, a recent bank statement for the credit or debit card used for the purchase. Further, AstroVeo may, in its sole discretion, limit or cancel quantities purchased per individual, household, or per order, including, but not limited to, orders placed under the same customer account, with the same credit card, or that utilize the same billing and/or shipping address. In the event that AstroVeo modifies or cancels an order, AstroVeo shall make commercially reasonable efforts to notify you by means of the email and/or billing address/telephone number provided at the time the order was placed.

5. Declaration and Acknowledgement

5.1 When using our Webpage, You declare and acknowledge that the following activities are strictly forbidden:

a. Reproduce, modify, prepare derivative works, distribute, license or exploit in any way the Webpage, the services and/or the products, unless it is expressly permitted by AstroVeo;

b. Decompile or reverse engineer the Webpage or the features included in it;

c. Deploy or launch any type of program to carry out any action related to data prospecting or actions tending to damage the operation and functionality of the Webpage and/or its features;

d. Withdraw, modify or any similar action tending to alter AstroVeo’s copyright or/and trademark;

e. Use the Webpage, the services and/or the products displayed in it for unlawful, unauthorized or illegal purposes;

f. Damage, disable, overburden, impair or harm any server, network, system or resource of AstroVeo;

g. Use the Webpage to transmit malware, viruses or similar programs or to publish or disseminate content of an offensive, racist, degrading or pornographic nature that could cause annoyance to people;

h. Obstruct the access of other users to the Webpage, the services and/or the products;

i. Use the Webpage, the products and/or services with the intention of damaging other users of it;

j. Register in the Webpage or engage products or/and services of AstroVeo with a false identity or if You are under eighteen (18) years old;

k. Break the security measures established by AstroVeo;

l. Carry out actions aimed at saturating the program, damaging the proper functioning of the Webpage;

m. Violate any applicable local, state, national or international law or the content of these T&C’s.

5.2 In the event, You carry out any of the actions described above, AstroVeo reserves the right to adopt the measures provided by law and that it deems appropriate.

6. “AS IS” Basis

6.1 Our Website, products and/or services are provided on an "AS IS" basis and your use of them is at your own risk. In this sense, We do not guarantee the accuracy, reliability, or quality of any information, products and/or services provided through the Website, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Disclaimer of Warranties and Limitation of Liability

7.1 AstroVeo makes no warranty that the Webpage or/and the services will be uninterrupted, timely or error free. In addition, AstroVeo to the maximum extent permitted by applicable law, will not be responsible for damages resulting from:

a. Your use of the Webpage;

b. Any deficiencies in the service provided by the server, or the communications networks, or problems arising from the malfunction or use of non-optimized versions of browsers;

c. Interferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operative functioning of the electronic system or of the devices and computer equipment;

d. Delays or blockages in the use caused by deficiencies or overloads of the Internet;

e. The access by minors to the contents of the Webpage, the services and/or products, when using false, incorrect or misleading information and/or data;

f. Attacks from hackers or other malicious groups or organizations that may attempt to interfere with the Webpage;

g. Unintentional bugs or weaknesses which may negatively affect the Webpage;

h. Damages derived from the malfunctioning of internet access or network providers, grounds of Force Majeure or any other unexpected contingencies beyond AstroVeo’s control;

i. Failures or incidences that could take place in the communications, erasure or incomplete transmissions;

j. Delays or blockages in the use caused by deficiencies or overloading of the Internet or other electronic systems that may be caused by third parties through illegitimate interference; and

k. The actions, omissions, negligence, damages and provision of services by third parties.

7.2 On the basis of the above, to the legal extent possible, You hereby agree to hold AstroVeo harmless from and against any losses, damages, fines and expenses arising out of or relating to any claims due to the above situations.

8. Intellectual Property Rights and Trademark

8.1 The intellectual and industrial property rights refer to any and all rights that may be provided to trademarks, inventions, useful models, designs, software, know-how, design, techniques, processes, computer programs (including source codes), registered or not, including applications for registration, rights to technical documentation, methodologies, business model, Webpage, trade and industrial secrets, know-how and also copyrights, and other objects of intellectual property (hereinafter "Intellectual Property Rights").

8.2 Based on the above, the Property Rights shall remain at all times in AstroVeo’s property. In this sense, You hereby agree that the use of Webpage, the services and/or the products do not imply any acquisition of any Intellectual Property Rights.

9. Force Majeure

9.1 AstroVeo shall not be liable for any failure to perform, in whole or in part, the content of this T&C, the provision of products and/or the services due to an act of God or force majeure; acts of war, hostility or sabotage; pandemics; epidemics; interruption of telecommunications, Internet or electricity services; governmental restrictions; or any other event beyond AstroVeo’s reasonable control ("Force Majeure Event").

9.2 As a general rule, Force Majeure and events arising therefrom will not cause the termination of the T&C, unless such situation lasts more than thirty (30) days. If this period elapses and AstroVeo deems it necessary, it will be able to terminate the T&C.

10. Customer Support

10.1 In the event, that You may have any doubt, query or comment regarding these T&C, the services, the products, and/or the access, use, features, etc. regarding the Webpage please contact AstroVeo to the following address email: [email protected].

11. Applicable law and Jurisdiction

11.1 The present T&C shall be governed by and construed in accordance with Dutch law, except for any matters that may be governed by mandatory provisions of law.

11.2 In addition, any disputes arising out of or in connection with the T&C shall be exclusively submitted to the jurisdiction of the courts of Amsterdam, Netherlands.

12. Miscellaneous

12.1 Assignment

AstroVeo shall be entitled to assign its contractual position to another company.

12.2 Severability

Should any of the provisions of these T&C be declared void, invalid or unenforceable, such declaration shall not affect the remaining provisions of them.

12.3 Amendments

AstroVeo may change these T&C from time to time. Therefore, AstroVeo encourages You to check these these T&C regularly. In this sense, when You use the Webpage, You agree to be bound by any such modifications to these T&C.

For instance, in order our services are provided, professional clairvoyants, tarot readers and horoscope experts that collaborate with AstroVeo, that comply with all Data Protection and confidentiality obligations will receive your Personal Data; A complete list of these trusted partners is available upon request. If you would like more information about the third parties with whom we share data, please contact us at [email protected]

Last updated on: 9th April, 2025.

BASIC INFORMATION REGARDING THE PROCESSING OF YOUR PERSONAL DATA
Data Controller	The Data Controller of your Personal Data is the company designated as AstroVeo B.V. (“AstroVeo”, “WE” or/and “Us”) with address at AstroVeo, Keizersgracht 520H, 1017EK Amsterdam and with the identification number KvK 86478672.
Purposes	AstroVeo collects your Personal Data for the following concrete purposes: 1. With the aim We are able to provide our services and/or to sell our products that You have requested; 2. When You have a question and You have directly provided your Personal Data in the section “Contact Us”; 3. If You decide that You want to receive our electronic newsletters and/or promotional e-mails relating to products, events, news, and services offered by AstroVeo. The information that AstroVeo collects, and how that information is used and processed, depends on which and how you use our webpage, services and products.
Personal Data	The Personal Data that We collect is your full name, surname, date of birth, email address, country of residence, gender, horoscope, and interest for obtaining a horoscope reading. In addition, and only when You would like to purchase some specific products and/or services your bank details
Recipients	- Service providers and business partners. For instance, in order our services are provided, professional clairvoyants, tarot readers and horoscope experts that collaborate with AstroVeo, that comply with all Data Protection and confidentiality obligations will receive your Personal Data. - Security forces, judges and courts, regulatory entities, government authorities or other competent third parties. - Third parties only if it is strictly necessary due to a legal requirement, and/or to third parties when You have consented to send to them your Personal Data for the purpose of receiving offers from third party vendors by email and sms to the following vendors: Top Selections. For the avoidance of doubt, AstroVeo informs You that it has taken all the necessary legal measures regarding these third parties in order to be compliant with the applicable Data Protection Regulations, as it is for instance, signing relevant Data Protection Agreements.
Legal Basis	1. When You purchase one of our products or engage one of our services, AstroVeo will be able to process your Personal Data as it will exist a purchase or service commercial relationship between You and AstroVeo. For your knowledge, this commercial relationship will be governed by our Terms and Conditions. Therefore, AstroVeo recommend that You carefully read our Extended Privacy Policy, as well as our Terms and Conditions in order to fully understand this Legal Basis. 2. If You decide to receive our newsletters and/or promotional e-mails relating to products, events, news, and services and/or to be able to provide your information to third parties, AstroVeo will process your Personal Data based on the consent that You have freely given to Us.
Rights	At any time, you may execute the following rights concerning the processing of your Personal Data, among others: - Right of access. - Right to rectification. - Right to erasure (or the right to be forgotten). - Right to object. - Right to restriction of processing To exercise the abovementioned rights, you can contact AstroVeo at the email address [email protected].
More Information	AstroVeo strongly recommends You visit this link Privacy Policy 2nd Layer in order to check our extended Privacy Policy.

Last updated on: 22nd May, 2024.

This Privacy Policy describes the manner how AstroVeo B.V. (“AstroVeo”, “WE” or/and “Us”) collects and processes your Personal Data (as described below), and how We use and protect it. “Personal Data” means any information relating to an identified or identifiable natural person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1. AstroVeo’s corporate information:

1.1 AstroVeo informs You that We will collect and subsequently process your Personal Data acting as a Data Controller.

1.2 Based on the above, We hereby provide You with our corporate information in order You are able to contact Us at any time:

Name	AstroVeo B.V.
Corporate Address	AstroVeo, Keizersgracht 520H, 1017EK Amsterdam.
Email	[email protected]

2. What Personal Data do We collect from You?

2.1 We will collect your Personal Data only when You effectively and directly provide it in order to obtain our services and/or products, solve your queries or/and receive electronic newsletters and/or promotional e-mails relating to products, events, news, and services as it is specifically described in Section 3.1 of this Privacy Policy.

2.2 In this sense, We will collect directly from You the following Personal Data:

a. Personal details: full name, surname, gender, horoscope, country of residence and date of birth;

b. Contact details: email address and in some specific cases your phone number; and

c. Payment information: bank details when You want to directly purchase products or/and services.

2.3 In some cases, it may be possible that We collect some information automatically. Further information about our use of Cookies and Tracking Technologies is available in our Cookies Policy

2.4 For serving ads, we use third party solutions. As a result, we may process data using solutions developed by NotifyAI and Pushnami, LLC. Therefore, some of the data is stored and processed on the servers of such third parties. This enables them to serve ads (and show them only to a particular group of users)

3. For what purposes do We treat and/or use your Personal Data?

3.1 We process your Personal Data for the following purposes:

a. To allow You to purchase our services and/or products;

b. To provide You with our personalized astrophysics services, as it is for instance, explore your daily horoscope, online tarot reading, astrophysics lecture, etc.;

c. Deal with your enquiries, questions, and requests;

d. Manage and protect our Website;

e. To understand how you use our services and to enable Us to improve and further develop the features, performance and support available on our Website, which may entail the provision of anonymous statistical information about our visitors (however, without it being used to identify any individual user);

f. If You have expressly accept it, send You electronic newsletters and/or promotional e-mails relating to products, events, news, and services offered by the AstroVeo;

g. For any other purpose disclosed to You at the time You have provided Us with your Personal Data, to the extent that you have granted Us your prior consent to that particular processing; and

h. To ensure an optimum level of compliance with the applicable legal obligations to which AstroVeo is subject and cooperate with regulators and law enforcement bodies when necessary.

4. How do we share your Personal Data and with whom?

4.1 AstroVeo will be able to share your Personal Data with third parties under the following circumstances:

a. Service providers and business partners: our employees, service providers and business partners that perform amongst others, processing of secure payments, web maintenance and other IT services, marketing and communication, accounting, finance, legal and audit and other business operations needed for AstroVeo to provide the products and / or services that You have requested. For instance, in order our services are provided, professional clairvoyants, tarot readers and horoscope experts that collaborate with AstroVeo, that comply with all Data Protection and confidentiality obligations will receive your Personal Data; If you would like more information about the third parties with whom we share data, please contact us at [email protected]

b. Law enforcement agency, court, regulator, government authority or other third party with compelling authority: We will be able to share your Personal Data with these parties when We believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and

c. Third parties: We will share your Personal Data only if it is strictly necessary due to a legal requirement, and/or to third parties when you have consented to send to them your Personal Data for the purpose receiving offers from third party vendors; Top selections and Thevaluefactory SL. For the avoidance of doubt, AstroVeo informs You that it has taken all the necessary legal measures regarding these third parties in order to be compliant with the applicable Data Protection Regulations, as it is for instance, analyzing the receiver of your Personal Data, its applicable jurisdiction, as well as signing the relevant Data Protection and Data Transfer Agreements when it is needed.

5. What are the Legal Basis for the treatment of your Personal Data?

5.1 AstroVeo informs You that at all times We will comply with the content of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/E, hereinafter, “GDPR”. In particular, your Personal Data will be processed and treated by AstroVeo according to the following Clauses and Sections included in such Regulation:

a. In the event You are purchasing one of our products or engaging one of our services, AstroVeo will process your Personal Data according to Clause 6.1, Section “b” included in GDPR. The reason why this treatment will be based in such Clause and Section is because You will be entering into a purchase or service commercial relationship with AstroVeo. This commercial relationship will be governed by the content included in our Terms and Conditions. Therefore, We strongly recommend that You review the content of such agreement.

b. AstroVeo informs You that with the aim to comply at all times with the Clause 6.1, Section “a” of GDPR, We will request your express and freely consent with the aim to:

i. Send our newsletters and/or promotional e-mails relating to products, events, news, and services; and/or

ii. To be able to provide your information to third parties.

6. What rights do You have over your Personal Data?

6.1 AstroVeo hereby informs You that GDPR and any other applicable Data Protection Regulation, which may be applicable to You, recognizes and guarantees that You are able to exercise and enforce the following rights:

a. To know how We are processing your Personal Data, as well as to be able to access it;

b. To request the rectification of inaccurate or incomplete Personal Data that AstroVeo may have about You;

c. To request the erasure of your Personal Data when such data is no longer necessary for the initial purposes for which it was been initially collected, in accordance with the applicable law;

d. To restrict and/or object to the processing of your Personal Data. For the avoidance of doubt, AstroVeo will be able to keep your Personal Data with the aim We are able to exercise our legal rights;

e. To request the portability of your Personal Data, which will allow you to obtain and reuse the Personal Data in a usable electronic format for your own purposes and across different services without hindrance to usability, including its transmission to another third party; and

f. To withdraw the consent you may have granted to a specific processing, at any time.

6.2 AstroVeo strongly encourages You to contact Us to update or correct your information if it changes or if the Personal Data We hold about You is inaccurate. If necessary, We will contact You if we need additional information in order to complywith your requests.

7. How do We protect your Personal Data?

7.1 We implement technical and organizational measures to ensure a level of security appropriate to the risk to the Personal Data we process. These measures are aimed at ensuring the on-going integrity and confidentiality of the Personal Data. We evaluate these measures on a regular basis to ensure the security of the processing.

7.2 In addition, and as already stated in this Privacy Policy, AstroVeo takes all the necessary legal measures regarding the third parties that may receive your Personal Data in order to be compliant with the applicable Data Protection Regulations, as it is for instance, analyzing the receiver of your Personal Data, its applicable jurisdiction, as well as signing the relevant Data Protection and Data Transfer Agreements when it is needed.

8. For how long do We store your Personal Data?

8.1 We will keep your personal data for as long as We have a relationship with you. Once our relationship with you has come to an end, We will retain your personal data for a period of time that enables Us to:

- Maintain business records for analysis and/or audit purposes;
- Comply with record retention requirements under the law;
- Defend or bring any existing or potential legal claims;
- Deal with any complaints regarding the services.

8.2 We will delete your personal data when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, We will put in place appropriate measures to prevent any further processing or use of the data.

9. Contact Us

9.1 AstroVeo is the Data Controller in respect of the personal data We collect and process.

9.2 If You have questions or concerns regarding the way in which your personal data has been used, please contact [email protected].

9.3 We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, You believe that We have not been able to assist with your complaint or concern, you have the right to make a complaint to the relevant Data Protection Agency.

10. Changes to this Privacy Policy

10.1 You are entitled to request a copy of this Privacy Policy from us using the contact details set out above.

10.2 This Privacy Policy will be subject to changes, as deemed necessary from time to time.

10.3 If We change this Privacy Policy, We will notify you of the changes. Where changes to the Privacy Policy will have a fundamental impact on the nature of the processing or otherwise have a substantial impact on you, We will give you sufficient advance notice so that you have the opportunity to exercise your rights (e.g. among other, to object to the processing). Moreover, and to the extent that AstroVeo B.V relies on consent for the performance of any of its processing activities, We will make sure to request your consent where the aforementioned changes may have a substantial impact on the relevant processing before these changes are made effective.

Last updated on: 9th April, 2025.